Technical Supervisor

Job Title:

Technical Supervisor

Department:

Maintenance of Equipment

MTA Agency:

Metro-North Railroad

Primary Location(s):

Croton Harmon

Salary Range:$

Regulated/Safety Sensitive:
Yes
- Non-DOT/Non-regulated test

Union Affiliation:

Non-agreement

Closing Date(if applicable):

Until filled

Shift(if applicable): 7am-3:30PM

Title 55-a (yes or no):

Not Applicable

Other:

Not Telework eligible

MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees.

Metro-North Railroad reserves the right to remove this posting before the Final date to receive applications.

This position is responsible for providing electrical, mechanical and analytical support to Metro North Railroad maintenance facilities to ensure the safety, reliability, and availability of the rolling stock fleet. This role oversees diagnostic and technical activities for Electrical Multiple Unit (EMU), Diesel Equipment, and/or Push-Pull Equipment (Cab Car/Coaches). This role ensures compliance with all federal regulations and Metro North Railroad standards;

and supervises agreement supervisors who deliver technical assistance to shop personnel. The position also supports fleet performance initiatives, preventative maintenance programs, and continuous improvement activities across maintenance operations..

• Provide troubleshooting & analytical skills for all types of self-propelled Electric Multiple Unit (EMU), Diesel, and/or Push-Pull Equipment (cab car/coaches).
• Ensure that all equipment released for service meets all Federal regulations and Metro North standards.
• Oversee and support test train activities to evaluate, qualify and document equipment performance.
• Protect service of revenue equipment to ensure reliability and performance standards.
• Maintain documentation of repairs, defects, failures and corrective actions found on equipment.
• Guide and support shop and field personnel in the troubleshooting, repairing, and verifying operation of equipment.
• Supervise agreement personnel and assist with administrative activities. Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manage team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential.
• Provide technical support for the development, implementation, and improvement of preventative and planned maintenance activities.
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

KNOWLEDGE,

SKILLS AND ABILITIES

• Excellent interpersonal, oral, and written communication skills.
• Excellent organizational and project management/planning skills.
• Excellent mechanical skills/abilities.
• Must have sufficient technical competence to diagnose electrical/electronic devices to the component level.
• Working knowledge of micro-processor-based systems and applicable diagnostic…