Deal Desk Analyst

Deal Desk Analyst (Enterprise Team)

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Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma‑powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

As a Deal Desk Analyst, you will play a key supporting role in the sales process. You will help ensure deals are structured correctly, comply with company policies, and are processed efficiently. Working closely with sales, finance, and other internal teams, you’ll help maintain data accuracy, prepare quotes, and support the smooth running of deal desk operations.

• Support production of standard customer proposals and quotes using pricing data and templates.
• Maintain and update pricing lists, cost bases, and deal documentation.
• Support the sales team by responding to requests for commercial support in a timely, professional manner.
• Assist in reviewing sales proposals to ensure compliance with pricing policies and contractual terms.
• Collaborate with Sales, Finance, and Operations to streamline quote‑to‑cash processes.
• Ensure all deals are accurately entered and properly booked in the CRM tool (e.g., Salesforce).
• Assist in basic financial analysis and margin checks for deals.
• Maintain effective audit trails and ensure internal tools are kept up to date.
• Identify and suggest process improvements to enhance efficiency.
• Support the adoption and utilisation of deal desk tools and processes.
• Ensure compliance with Gamma’s corporate policies and standards in all deals and transactions.

• 1–2 years’ experience in a commercial, pricing, or sales support environment (telecoms desirable but not essential).
• Good Microsoft Excel skills (pivot tables, v‑lookups).
• Good Microsoft Word skills.
• Strong attention to detail and willingness to learn.
• Good written and verbal communication skills.
• Organised, reliable, and able to manage multiple tasks with guidance.
• Positive attitude and team player.

• 25 days of annual leave, plus an extra day off for your birthday, and a volunteer day to support a charity that matters to you.
• Enhanced maternity and paternity pay to support you as a parent.
• A contributory pension plan with Gamma’s contribution varying according to yours.
• Group income protection and life assurance (four times your salary).
• Tax‑efficient share savings and share incentive plans to benefit from Gamma’s growth.
• Private medical insurance through Vitality, extending to your immediate family.
• An Electric Vehicle scheme through Octopus and a Cycle to Work scheme for sustainable commuting.

• Unfortunately, we can't offer visa sponsorship or relocation support for this role.
• This role requires hybrid working from our Newbury or London Office, maximum 3 days per week.
• We encourage you to apply even if you feel you do not meet all the requirements.
• Gamma is an equal‑opportunity employer and actively encourages people from underrepresented backgrounds to apply.
• We don't discriminate based on any protected characteristics.
• We do not interact with recruitment agencies at this time.

Entry level

Full‑time

Business Development and Sales

Telecommunications

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