Relief Retail Security Officer

Job Overview

Mitie is looking for a Retail Security Officer who can deliver exceptional customer service while creating a safe shopping environment, free from the fear of crime for customers and colleagues.

Pay rate: £12.60 per hour.

Various shifts (to be discussed at interview).

• Deliver industry leading customer service
• Deter violence and public order offences
• Conduct patrols of the store
• Utilise CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship and support the reduction of crime in store
• Wear Body Worn CCTV to support the reduction of crime and increase colleague and customer safety

Preferably hold a current SIA licence or SIA certificates (training for a licence can be provided in some circumstances).

Full 5‑year checkable employment/education history required. Failure to provide will result in withdrawal of offer or termination of employment.

• Contracted hours
• Annual leave entitlement
• Pension and life insurance schemes
• Free uniform supplied
• SIA re‑licencing programme
• Comprehensive induction and training programme
• Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We offer a virtual GP, financial wellbeing assistance through our Salary Finance scheme, an affordable cash loan option, a flexible benefits platform (Choices) with dental, dining, coffee clubs and many more.

Cycle‑to‑work scheme, life cover at the greater of your equivalent annual salary or £10,000, save‑as‑you‑earn scheme and Mitie Matching Share Plan – you could even be awarded free shares in Mitie.

Mitie Stars recognition awards, cash prizes and a chance to win a £10,000 top prize.

We are committed to ensuring the recruitment process is inclusive and accessible. If you have a disability or long‑term condition and need reasonable adjustments, contact us via email.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, with clients ranging from household names in banking, critical government sites, hospitals and schools.

Together our diversity makes us stronger.

Apply now to join our growing team.