Professional Services Technical Lead

About Netteam tX Ltd

Netteam tX Ltd, established in 2003, is a leading IT Managed Service Provider (MSP) delivering comprehensive technology solutions to businesses and the hospitality sector across the UK. With offices in Newbury, Berkshire, and Manchester, the company prioritizes understanding clients' current and future needs to provide tailored and effective solutions. Netteam tX builds close relationships with clients to support their growth with seamless technological advancements, improving efficiency, security, and performance.

The team includes experienced professionals across various disciplines, all committed to delivering exceptional customer experiences. As an official partner of leading technology firms, Netteam tX delivers innovative and high-quality services.

Netteam tX Ltd is seeking a dedicated Professional Services Technical Lead for a full-time, on-site position located in Newbury. This role involves overseeing technology projects, ensuring efficient service delivery, managing technical teams, and providing high-level solutions tailored to clients' needs. You will work closely with clients to assess technical requirements, implement solutions, and ensure systems run optimally. The candidate will lead technical projects and mentor team members to maintain Netteam's high service standards.

• Strong experience in managing and leading technology projects, project planning, and execution.
• In-depth knowledge of IT infrastructure, networking, server management, and cloud technologies.
• Proficiency in troubleshooting, problem-solving, and leading technical teams effectively.
• Excellent communication skills for client interactions, team collaboration, and documentation purposes.
• Familiarity with the hospitality sector or relevant industry experience is a plus.
• Relevant certifications such as CompTIA, Microsoft, or equivalent qualifications are highly desirable.
• Ability to adapt quickly to new technologies and possess a continuous learning mindset.

Mid-Senior level

Full-time

Computer and Network Security