Clerical Assistant

Role Overview

The role of this clinical support worker offers a variety of opportunities while maintaining the safety, welfare and dignity of patients at all times. Front facing department receptionist with clerical responsibilities and the need to utilise IT skills.

• To receive messages and telephone calls, relaying information correctly and promptly to the relevant staff
• Report any departmental issues to the nurse in charge
• Meet and greet patients attending the urology nurse led ambulatory department, department receptionist
• Undertake routine administrative duties, utilise IT skills
• Develop insight into the variation of nurse led activities
• Housekeeper
• It is expected that ALL employees of the Trust will take part in the appraisal process each year

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co‑created by staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.