Restaurant Manager
Job in
Newcastle-under-Lyme, Staffordshire, ST5, England, UK
Listed on 2026-01-13
Listing for:
Five Guysif
Full Time
position Listed on 2026-01-13
Job specializations:
-
Restaurant/Food Service
Restaurant Manager, Server/Wait Staff, Catering, Food & Beverage
Job Description & How to Apply Below
Role Overview
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
Shift Manager Responsibilities- Support the General Manager and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
- Demonstrate leadership, coaching and direction to the team and bring our values to life for their team and our customers.
- Responsible for Crew & Quality Control, supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers.
- Create an awesome working environment where people are happy to come to work and have fun.
- Ensure every customer is delighted with their order and their Five Guys experience – deal with complaints promptly in an open and honest way.
- Ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
- Lead from the front, hands‑on most of the time, working on the line and dining area.
- An achievable bonus scheme worth up to 10% of annual salary.
- An additional Secret Shopper bonus worth up to £2,000.
- Long service Love2
Shop voucher reward – 5 years £500, 10 years £1,000. - 28 Days paid holiday.
- Paid breaks.
- Free burgers, fries and shakes while on shift.
- Life assurance.
- All employees get access to Stream – the financial wellbeing app with simple‑to‑use, flexible benefits built around your pay.
- Days out and social events.
- Team competitions – Fry Cup and Olympics.
- Five Guys Perks – employee discount program.
- Access to wellbeing support and employee assistance programme (EAP).
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave.
- Pension scheme.
People – Leading from the front and being hands on.
Customer service – INCREDIBLE CAREERS WITH FIVE GUYS.
If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Five Guys isn't just a job – it can be a career!
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