Freight Account Manager

Our client, a well-established freight forwarding company, is looking for a Freight Account Manager to join their team in Newcastle.

As a Freight Account Manager, you will manage your own portfolio of customer accounts, ensuring a personalised and efficient service that builds loyalty, drives repeat business, and supports smooth operational delivery.

Job type: Permanent

Salary: Up to 40,000

• Manage and develop your own portfolio of customer accounts
• Deliver a personalised and professional service to build strong customer relationships
• Ensure shipments are processed efficiently and accurately
• Liaise with internal operations teams to ensure smooth delivery of freight solutions
• Identify opportunities to grow accounts and increase revenue
• Maintain accurate records of customer interactions, shipments, and account activity

• Previous experience in Air or/and Ocean freight is essential
• Proven account management experience with a track record of building and managing client portfolios
• Good understanding of UK transport and freight forwarding operations
• Strong relationship-building skills, both over the phone and in person
• Ability to work in a fast-paced environment and collaborate effectively with colleagues
• Highly organised with strong attention to detail and accuracy
• Ability to work well under pressure and meet tight deadlines
• High competency with Microsoft Excel and strong IT literacy

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.