Apprentice Sales Advisor

Join to apply for the Apprentice Sales Advisor role at EE

Where: We have two locations available:
EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET
) or EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ
)

Full time: Permanent

Salary: £21,620 plus incentives throughout the year!

Start date: February 2026 onwards

• Starting salary of £21,620 rising to £25,684 after completion of the apprenticeship; plus an uncapped commission scheme.
• NVQ Level 2 in Customer Service upon completion of the apprenticeship (15 months).
• Huge discounts on mobile and broadband packages (starting at £10 a month).
• Additional discounts on smart technology, gaming consoles, subscriptions, and more.
• Support to carve your own career path with dedicated study time, college tutoring, and extra coaching.
• Season Ticket Travel Loan to cover travel to and from work.
• 24/7 private GP access for you and your immediate family.

At EE, you’ll drive positive customer experiences by speaking with customers over the phone, understanding their priorities, and recommending the right EE products and services. You’ll use your energy and ambition to achieve goals and grow your skills with the latest mobile, broadband, and smart home solutions. In addition to daily customer interactions, you’ll complete a 15‑month NVQ Level 2 in Customer Service, supported by one dedicated study day a week, college tutoring, and extra coaching.

You don’t need experience—just a great attitude, a friendly voice, and a willingness to learn. We’ll give you all the training you need and help you kick‑start your career. EE is inclusive and welcomes people from all backgrounds—because everyone belongs here.

Ready to make your mark? Apply now and let’s start building your future.