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Customer Service Team Lead - Coaching & Performance
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-15
Listing for:
CBS Butler
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A recruitment firm in Newcastle upon Tyne is seeking a passionate Customer Services Team Leader to join its team. In this role, you will lead a team, managing performance and driving excellent customer service within a fast-paced contact centre. The ideal candidate will have experience in people management, coaching, and customer service, ideally in the financial services sector. The position is contract-based for at least 6 months with opportunities for permanent placement.
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