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Head of Customer Support - iGaming Regulation; Hybrid
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-15
Listing for:
LeoVegas Group
Full Time
position Listed on 2026-01-15
Job specializations:
-
Entertainment & Gaming
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A leading gaming company in the UK is seeking a Head of Customer Support to oversee first-line operations and ensure high-quality service. The role includes managing customer support through chat, email, and phone channels, ensuring regulatory compliance, and driving improvements based on customer insights. Ideal candidates will have 3+ years’ experience in iGaming, strong leadership skills, and a comprehensive understanding of UKGC regulations.
The position offers a hybrid working model and comprehensive benefits.
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