Head of Strategy and Insights

Head of Strategy and Insights – Doha, Qatar

Join our client as Head of Strategy and Insights , where you will define the future of their premium onboard experience. This role is best suited to experienced consultants or advisors from leading global firms who have delivered insight-led, end-to-end strategy across premium travel, hospitality, luxury goods, or aviation. You’ll lead a high-impact team across strategy, insights, and PMO—driving innovation from concept through to execution in a fast-paced, globally recognised environment.

• Define and lead the global product and customer experience strategy using best-in-class methodologies developed through consultancy work.
• Apply deep consumer behavioural insights to shape strategic initiatives across inflight products, cabin design, service models, and digital experiences.
• Lead strategic decision-making through structured frameworks, data analytics, market modelling, and stakeholder alignment.
• Direct cross-functional teams and external partners through large-scale transformation and customer experience projects.
• Manage strategic project governance, roadmap execution, milestone tracking, and delivery assurance.
• Translate high-level strategy into executable programmes, ensuring alignment with long-term vision and commercial objectives.
• Establish KPI tracking, performance dashboards, and strategic reporting for C-level review.
• Act as a strategic advisor to VP / SVP-level stakeholders across multiple departments.
• Lead trend forecasting and innovation scanning to inform future product and consumer strategy.
• Build and coach a high-performing team with a consulting-style delivery culture focused on agility, clarity, and impact.
• Bring thought leadership from global luxury, hospitality, and premium lifestyle sectors.

• Bachelor’s degree required; MBA or Master’s in Strategy, Business or similar highly preferred.
• Minimum 10 years’ experience, including time with a top-tier consulting or advisory firm.
• Proven ability to run multi-market consumer strategy, product positioning or experience transformation projects for premium brands.
• Background in sectors such as luxury travel, aviation, hospitality, or high-end retail / lifestyle.
• Excellent stakeholder engagement skills—able to present complex insights to executive audiences.
• Experience delivering full lifecycle projects—from strategy development through to implementation.
• Strong commercial mindset—comfortable with investment modelling, ROI, and strategic prioritisation.
• Deep understanding of customer research, market segmentation, and behavioural insight techniques.

Interested? Reach out to Alchemy Global Talent Solutions today.