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2nd Line Service Desk Team Lead | Hybrid IT Support
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-02
Listing for:
Cybit
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology solutions provider is seeking a 2nd Line Service Desk Team Leader to oversee the team in Newcastle with hybrid working options. The role involves managing escalations from first-line support and ensuring high-quality customer service. Ideal candidates will have experience in IT support and strong technical skills across various platforms, including Windows Server and cloud environments. The company offers flexible benefits and values a diverse workforce.
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