Site Reliability Engineer

Partnerize Newcastle Upon Tyne, England, United Kingdom

We are at a pivotal point in our tech progression. We're looking to grow the technical estate, replace existing systems with new ones, and scale and develop the platform. It's an exciting time to join the team in this captivating period.

As an SRE you will be part of the Partnerize Technical Operations team, working with the business, development and IT functions. You’ll build the infrastructure, deliver projects and processes required to ensure we remain available, scalable and secure. You will also be involved in support, project delivery and maintenance activities completed by the Operational Team.

You should have a keen interest in problem‑solving, experience with Linux systems, an understanding of web servers, basic database skills and an interest in Dev Ops and systems administration.

We’re looking for technical generalists, specialists, and candidates new to IT or very experienced. For us, it's more about the person and the character than the role.

• Provide primary operational support and engineering for multiple large, distributed software applications
• Measure and optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time‑to‑market of our suite of software solutions
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Work closely with development and tech teams ensuring technical issues and projects are correctly managed
• Deliver small and large technical projects in a prompt and timely manner
• Act as an escalation for Support Incidents and assignments while maintaining a high level of quality
• Be responsible for continuous improvement, continuous delivery and continuous integration
• Participate in the On‑Call Rotation

• Understanding of databases (MySQL, Postgre
  
  SQL, Redis)
• Understanding of scripting languages (Python, Bash, PHP)
• Knowledge of platform or application automated deployment and configuration management (Ansible, Docker, Terraform, etc.)
• An awareness of AWS and other cloud infrastructure services
• Ability to troubleshoot, diagnose and solve issues independently
• Self‑learner, ability to document learning as experience is gained
• Experience as part of a team supporting and maintaining an infrastructure
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Ability to prioritise workload including occasional incidents and problem management
• Knowledge of and experience with the ITIL practices

• An interest in development, new technologies and innovation
• Supporting development teams in the refactoring of technical debt
• Kubernetes, Docker and containers
• Experience with monitoring systems, e.g. Zabbix, Nagios, etc.
• Experience of JIRA and Confluence
• Nginx or web server technologies
• Gluster or storage technologies
• Git and version control
• Elasticsearch technologies – especially Kibana
• Experience with Apache Kafka and Druid

• 25 days holiday in addition to bank holidays
• Enhanced Parental Leave: 6 months full pay for birth parent, 4 weeks non‑birth parent at full pay after one year employment
• 5 extra 'Partnerize Parental Days' each year
• Private Medical Insurance through Bupa
• Enhanced pension contributions
• Cycle to Work scheme
• Eye Care Vouchers
• Life Assurance
• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program
• Regular company events and activities

• Mid‑Senior level

• Full‑time

• Information Technology and Engineering

• Advertising Services