Research Intelligence & Systems Officer

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Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 05 January 2026

We are looking for an exceptional individual to work as part of Research Policy Intelligence and Ethics Team (RPIE). You will provide specialist/professional advice and support to ensure the successful development and implementation of university‑wide research systems and processes. The main focus of the role is to work with stakeholders across the University to support the implementation of the University’s new Research Grant Management System.

You will play a key role within the University’s Research & Innovation Service. Based within the Research Policy Intelligence and Ethics (RPIE) Team, you will provide specialist/professional advice and support to ensure the successful development and implementation of university‑wide research systems and processes with the main focus of the role being to support the team with the implementation of the University’s new Research Grant Management System.

You will also work with stakeholders across the University to ensure the University has access to effective research Management Information from both internal and external sources.

The position is based within Research & Innovation. Our work transforms lives, inspires ground‑breaking research and creates opportunities that have a profound impact across the University, the city, the region and beyond. Our teams are located in modern office environments at the heart of the University and Newcastle city centre and we are committed to providing opportunities for flexible working, including partial homeworking and flexible hours to suit your circumstances.

Newcastle is an inclusive community where everyone is treated with dignity and respect.

If you would like to discuss the role please contact Pete Wheldon, Head of the RPIE team at:

This is a fixed term contract for 12 months.

• Supporting the ongoing development and implementation of university-wide web-based research systems and processes by acting as the interface between system users and developers in order to effectively interpret business requirements.
• Carrying out timely and robust testing on the research systems to identify gaps and shortfalls
• Making recommendations regarding the development and implementation of the systems (and associated processes) to relevant stakeholders.
• Working with colleagues in Newcastle University Information Technology (NUIT) support the administration, maintenance and development of the web-based research systems and associated databases
• Working with colleagues on the NUIT Service Desk provide second line user support for the research systems. Collate support data to make recommendations in the handling of queries and potentially on process/system improvements.
• Act as an expert user on the research systems.
• Develop and maintain manuals, guides and training materials to ensure that information on university processes and systems are easily accessible, comprehensive and up to date.
• Develop and deliver appropriate training/workshops for the research systems.
• Engage with key stakeholders in order to ensure functionality remains optimal and ensure the research systems appropriately facilitate compliance with internal and external policies.

• Support internal and external reporting (and audit) by devising consistent and robust mechanisms for collecting, collating and analysing complex and multi‑faceted data
• Develop and implement effective compliance monitoring in relation to the research systems
• Work with colleagues in Strategic Planning & Change to develop and implement Research Management Information reports and dashboards
• Devise standard reports and analyses to reduce ad‑hoc requests
• Use external reporting and analytical tools (e.g. Sci Val) to provide effective Management Information.

• Work with the Research Excellence Framework () Co‑ordinator to support the preparation…