Assistant Store Manager

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We are looking for an Assistant Store Manager to join Team OB in our Newcastle store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring customers and colleagues and maximizing sales.

This will be a flexible contract, meaning you will have a fixed number of hours per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store's performance and identify development areas.
• Lead by example and provide guidance to all team members, ensuring personal objectives and store objectives are met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adheres to OB operational standards.
  
  Have an approachable yet authoritative written and verbal communication style, in keeping with the Oliver Bonas tone of voice.

• Generous employee discount up to 60% off all OB products
• Free access to our 24‑hour employee assistance programme with Care First offering financial, emotional and vocational support
• Flexible holiday 30 days (including bank holidays) increasing to 35 days with length of service
• Annual discretionary profit‑related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Auto‑enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
  
  Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through 360L eLearning platform
• Free refreshments and treats in store

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who's kind, helpful and considerate towards customers and team members alike.
• Exceptional organisational skills and natural multi‑tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who's looking for opportunities to learn more.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail