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Retail Customer Service Manager - Betting Shop

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Entain Italia
Full Time position Listed on 2026-11-08
Job specializations:
  • Retail
    Customer Service Rep
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15000 - 21000 GBP Yearly GBP 15000.00 21000.00 YEAR

Job Description & How to Apply Below

Location: Newcastle upon Tyne

Entain is a leading global sports betting and gaming company with iconic brands. The Retail Customer Service Manager will lead shop teams, deliver top customer service, and drive standards in Ladbrokes & Coral betting shops.

The role reports to the Shop Manager, involves cash handling, product demonstrations, and achieving targets while maintaining high shop standards. Weekly rota is around 20 hours, with shifts in mornings, evenings, and weekends.

The following position is for a Retail Customer Service Manager
- Betting Shop with Entain Italia.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Retail Customer Service Manager
- Betting Shop role in the description above.

We appreciate your interest in this position.

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