Senior Key Account Manager

Senior Key Account Manager

3t | Training Services (UK)

Overview: 3t is passionate about up‑skilling and empowering work forces across the energy and safety‑critical sectors, operating in 60 countries worldwide.

As the Senior Key Account Manager, you will lead the KAM team, manage client relationships, drive growth, and support the 3t Training Services annual sales budget.

• Deliver against annual budgets and set individual sales targets for the team.
• Work closely with the General Manager to execute strategic initiatives.
• Manage the KAM team, monitor performance, provide coaching, and motivate sales goals.
• Act as the main point of contact for the largest B2B clients, ensuring satisfaction.
• Build and maintain relationships with key decision‑makers within designated accounts.
• Identify growth opportunities within existing accounts and collaborate with cross‑functional teams.
• Generate leads for wider 3t product streams and refer to product specialists.
• Provide insights to leadership on team performance and account metrics.
• Maintain accurate records in the CRM and provide regular sales reports and forecasts.

• Results‑driven with a focus on exceeding targets.
• Solution‑oriented sales mindset and strong understanding of training and workforce development.
• Excellent interpersonal, communication, and negotiation skills.
• Strong problem‑solving and decision‑making abilities.
• Collaborative team player who can mentor junior staff.
• Self‑motivated, target‑driven, and able to work independently.

• Proven experience managing account management or sales teams in the energy sector.
• Experience in a large/complex client account management role.
• Strategic thinker who innovates to grow the business.
• Familiarity with LMS, training management systems or related technologies.
• Knowledge of energy sector regulations, compliance, and workforce standards.
• Commitment to excellent customer care.
• Highly organized and professional appearance.
• Ability to remain calm and assertive under pressure.
• Discretion and confidentiality.
• Proficiency with CRM software, Microsoft Office Suite, and sales tools.

Competitive salary, car allowance or company car, and sales bonus.

Full‑time, Permanent

Apply now to join a leading training provider in the UK.

Location:

Shrewsbury, England, United Kingdom