SPTS product support Manager

Company Overview

The SPTS division of KLA designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry‑leading etch and deposition process technologies on a range of single wafer handling platforms. End‑market applications include MEMS, advanced packaging, LED, high‑speed RF device ICs and power semiconductors.

The KLA Services team headquartered in Milpitas, CA is a service organization that includes Sales and Marketing, Spare Supply Chain Management, Field Operations, Engineering, Product Training and Technical Support. The organization partners with field teams and customers to maintain high performance and productivity of KLA products.

Directs, designs and implements a comprehensive product management strategy. Functions as the central resource with design, manufacturing, quality and test, and marketing as the product moves to completion and distribution. Advises on design, modification and evaluation of all phases of a product or group of products from product definition through production and release. Ensures shipped products meet specifications and quality goals.

Formulates and drives long‑term plans for cost/profit control. Promotes use of new technologies and industry‑leading trends in product management activities. Selects, develops and evaluates personnel to ensure efficient operation of the function.

• BSc degree or equivalent experience in Engineering, Science or Technical field. M.Sc/MBA is an advantage.
• In‑depth understanding of semiconductor process and interaction within semiconductor production FAB.
• Significant experience in a semiconductor/capital equipment environment.
• Strong communication and presentation skills.
• Prepared to travel about 15% of time to customers worldwide.

KLA's benefits package includes annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, car allowance, cycle‑to‑work scheme, global bonus plan, share scheme, rewards scheme and life assurance.

We offer a competitive, family‑friendly total rewards package. KLA is an equal‑opportunity employer. KLA never asks for financial compensation to be considered for an interview or employment. If you are concerned that a communication, interview or offer is not legitimate, please contact