Medical secretary

To accurately type referrals, letters and reportsas instructed.

To make various NHS, private and Choose and Book appointments as requested.

To deal with queries when necessary from C&B coordinators, patients, doctors, hospitals etc.

Send and receive documents and information by phoneand email

This job description is not an exhaustive list ofduties and may be amended in the light of practice need, you may be asked tocarry out other duties based on your skillset.

Previous experience in General Practice would beadvantageous. Duties will include, but not limited to: communicating with clinicians and patients, typing of referrals, and booking hospital appointments via standard letter format and also specific choose and book software.

In the role of Medical Secretary, you will betasked with managing a variety of administrative duties within the practice,ensuring seamless daily operations, supporting physicians, and engaging with patients. The ideal candidate will have excellent IT and communication skills,attention to detail, and a strong understanding of confidentiality and office procedures.

Attention to detail, speed and accuracy are crucial.

Newquay Health Centre is a busy

GP practice serving a growing population of approx 17,500 patients.

We aim to provide high-quality medical services in a friendly, happy and healthy environment for both patient sand staff.

We have a multidisciplinary clinical team and an integral Admin team, with the opportunity of further training and role development.

To be provided on request.

The post-holder is a Medical Secretary.

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic andhard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration and receptionist teams as required.

To be responsible for SNOMED CTcoding of relevant information into patients electronic healthcare records onthe clinical system, adhering to the organisations coding policy.

The post-holder will be an integral part of the general practice team.

• Experience of dealing with medical paperwork
• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• Empathy and patience
• Professionalism
• Experience of EMIS clinical system
• Experience of working in a GP practice or other primary care environment.