Production Assistant

Location: Newquay, United Kingdom
Department: Operations
Salary Range: £25,000 to £30,000
Reports To
:
Base Maintenance Manager
Employment Type: Full-Time
On-Site Role

STS Aviation Services is hiring a Production Assistant to support our Base Maintenance operation in Newquay. This role sits within the Check Management Team and plays a critical part in maintaining accurate control of man-hour budgets across all maintenance projects.

Working closely with Check Managers, Zonal Leads, and Customer Liaison Engineers, the Production Assistant supports task card hour tracking, labour booking accuracy, and real-time forecasting. The work performed in this role directly impacts project efficiency, cost control, and on-time aircraft delivery.

• Ensure each engineer has the correct task card bookings assigned daily, aligned to actual hours worked
• Monitor live man-hour bookings throughout each shift and provide continuous updates to Zonal Leads and Check Managers as task card hours near completion
• Forecast potential overruns early and expedite concerns promptly to the Check Manager and Customer Liaison Representative
• Input clear and accurate comments on overrun task cards, providing justification where additional hours are required
• Adjust engineer bookings as approved by the Check Manager or Zonal Leads, ensuring all changes remain fully traceable
• Notify the Customer Liaison Representative of any O&A (Over & Above) task cards requiring customer approval for additional hours
• Attend daily progress meetings with the Customer Liaison Representative, providing up-to-date task card and project budget information

• Previous experience in a production environment preferred but not essential
• Ability to work in a dynamic environment with flexibility to meet changing operational requirements
• Strong organisational and interpersonal skills
• Clear and effective communication skills
• Full UK driving licence required
• Strong working knowledge of Microsoft Office applications, particularly Excel
• Ability to report accurately in line with agreed business needs

• Reports into and is accountable to the Operations department
• Working hours determined by business requirements
• Flexibility in working hours may be required
• Data accuracy is critical to the success of this role
• Ability to move between projects as operational needs change
• Leave requests must be submitted in line with company policy and approved by the Operations department

• Percentage of labour bookings entered correctly and on time
• Timeliness and accuracy in identifying and escalating potential task card overruns
• O&A task cards communicated to the Customer Liaison Engineer before exceeding allocated hours

STS Aviation Services is a leading global MRO provider delivering nose-to-tail aircraft maintenance solutions across the UK and worldwide. Our teams support base maintenance, aircraft modifications, engineering services, and complex check programmes with a focus on precision, accountability, and getting the details right.

The Newquay operation plays a key role in supporting structured maintenance programmes, powered by people who understand that strong planning and accurate data are just as important as the work on the aircraft itself.