Office Administrator

Overview

Office Administrator – Environmental Products and Services Ltd

Location: Newry, Northern Ireland (Office-based)

Job Type: Full-Time, Permanent – Monday to Friday

Benefits Package: EPAS Ltd offers a competitive benefits package including:

• Private Health Insurance (employee, partner and children up to age 25) after 9-month qualifying period.
• Death in Service Life Insurance after the qualifying period.
• 30 Days’ Paid Holiday per annum.
• Opportunities for career progression and skills development.
• A supportive and dynamic work environment in a growing industry.

About Environmental Products and Services Ltd (EPAS Ltd):

• Invoice and raise sales orders from Stockport and Newry locations.
• Create commercial invoices and manage the invoicing of daily jobs.
• Set up and maintain recurring invoices and manage maintenance contracts.

• Respond to customer emails, providing timely resolutions to queries.
• Send statements, copy invoices, and customer job sheets.
• Answer incoming calls, handling both customer service and accounts-related queries.

• Open new customer accounts and perform credit checks, including verifying VAT numbers.
• Assist with customer credit issues, issuing credits where required.
• Maintain accurate customer records and assist with account updates.

• Allocate payments and take phone payments from customers.
• Chase outstanding payments and provide support for payment processing.
• Assist with staff timesheets at the end of each month.

• Ensure all financial and customer records are accurate and compliant.
• Update utility spreadsheets and handle supplier details forms for new customers.
• Assist with maintaining relevant financial and operational spreadsheets, maintenance contract spreadsheet.

• Book flights, accommodation, and manage installation scheduling for engineers.
• Organise service visits and installations, coordinating with customers and engineers.
• Assist in preparation of budgets, forecasts, and financial performance reports.
• Manage invoices, purchase orders, credit control, and expense processing.
• Monitor cash flow and support monthly and year-end financial reporting.
• Ensure compliance with company financial policies and procedures.

• Previous experience in accounts or customer service, preferably within a similar industry.
• Proficiency in Microsoft Office Suite; knowledge of accounting systems (e.g., Sage), Salesforce.
• Strong communication and interpersonal skills with the ability to work professionally, independently and as part of a team.

Interested candidates should submit their CV and cover letter, detailing their relevant experience and qualifications or email it to with the subject line: “Office Administrator – [Your Name]”

This description is provided for job applicants and does not include internal or historical award listings or extraneous references.