IT Support Technician

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We are Cunningham. We are one of Ireland’s award‑winning building and civil engineering contractors with an extensive track record delivering projects across multiple sectors in Ireland, including mission‑critical, healthcare, education, fit‑out and residential. The company has recently expanded into new markets and business sectors, particularly in infrastructure and specialist areas, and has gained a reputation as a leading contractor who delivers quality‑assured solutions to its wide‑ranging customer base.

Our people are at the heart of everything we do, and we’re committed to delivering an exciting career with learning, development and progression potential.

Reporting to: IT Manager
Location: Newry, Co Down
Contract type: Full‑time, Permanent
Hours: Monday–Friday (early finish on Fridays)

Role purpose: 1st level IT Support. As well as gaining hands‑on exposure to new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes.

• Provide technical support for all hardware, software and associated peripherals/devices across 10 sites in Northern Ireland/Ireland.
• Install, configure and maintain operating systems to agreed standards.
• Perform upgrades, new installations and carry out routine procedures on site infrastructure.
• Triages system, server and network problems and diagnoses and solves hardware and software faults.
• Helpdesk administration and escalation, backup, antivirus, Office 365 and IT asset management administration.

• 3rd‑level education and a background within a similar IT support environment.
• Experience with Office 365 desktop apps (Word, Excel, Outlook, etc.)
• Office 365 administration, including Exchange, One Drive, Teams and SharePoint.
• Windows Server experience including Active Directory, group policy and Hyper‑V.
• Excellent written and verbal communication skills.
• Full driver’s licence.

• 31 days annual leave.
• Life assurance policy.
• Pension scheme.
• Employee assistance programme.
• Flexible working policy.
• Wellbeing events.
• Company occupational health.
• Social events.
• Team development days.
• Ongoing training & development.
• Bespoke career pathways.
• Support for chartership pathways.
• State‑of‑the‑art office facilities.
• On‑site car parking.
• Professional membership support.
• Branded clothing.

Mid‑Senior level

Full‑time

Information Technology

Construction

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