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Client Relationship Manager Customer Service Rep Customer Success Mgr./ CSM

Group Head of Customer Experience & Innovation

Job in Newton Aycliffe, Durham County, DL5, England, UK
Listing for: Jobster
Full Time position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading company in customer experience located in Newton Aycliffe is seeking a Group Head of Customer Experience to develop and lead their customer strategy. The role involves designing scalable systems and processes that enhance service quality and operational efficiency. The ideal candidate will have extensive experience in customer experience roles, a degree-level education, and a proactive approach to driving innovation.

This position offers a competitive salary and an opportunity to shape the customer journey in a dynamic environment.
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