Bereavement Support Service Coordinator

Job Title:

Bereavement Support Service Coordinator

Hours:

14 hrs/wk

• days of work are flexible but must include availability to work one evening, when required.

Salary: £14.00 per hour unqualified / £14.56 per hour qualified to Level 4 NVQ in Advice & Guidance or equivalent ( pension matched up to 6%) Covering:
Mid & North Powys

• home and office based, with meetings in Newtown & Llandrindod Wells CLOSING DATE: 3pm Monday 9th February 2026 INTERVIEWS:
  Friday 13th February in Newtown Job Description Ensure that the Bereavement Support Service is provided effectively and professionally, in line with its Operational Plan, within a reasonable timeframe.

Handling client referrals, assessment and allocation, in line with our Bereavement Support Service Operational Plan.

Ensure Bereavement Support Service Volunteers have all relevant client information, to aid effective support.

Ensure the service client evaluation systems runs effectively, including gathering feedback and inputting into our database in a timely manner.

Keep an accurate and up to date record of individual client support sessions in our database.

Support the team to use client feedback to improve service quality.

Ensure effective management of any waiting lists, including contact with those waiting for services and ensuring they are offered other support whilst waiting.

Safeguarding

• ensure volunteers know who to contact in Mid & North Powys Mind should they have any safeguarding concerns.

Person Specification Excellent IT skills including the use of MS Office Excellent digital communication skills (including social media) Excellent organisational abilities Experience in a service administration/coordination role Experience of coordinating volunteers Experience of being involved in the delivery of a bereavement support service Level 4 Advice & Guidance or equivalent (desirable) Knowledge How bereavement can affect people and how to support them in a person centred way An understanding of mental health Excellent administration skills Knowledge of local service provision in the wider third sector and statutory provision For a full job description and person specification please see the Application Pack on our website.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).