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Technical Services Manager

Job in Newtownabbey, County Antrim, BT36, Northern Ireland, UK
Listing for: Jiyu Consulting
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 34000 - 37000 GBP Yearly GBP 34000.00 37000.00 YEAR
Job Description & How to Apply Below

Technical Services Manager (ITIL/Service Management) Newtownabbey, Belfast area
£34,000 to £37,000 + £11,100 shift allowance.

We are working with a well-established organisation in Newtownabbey who are seeking an experienced Technical Services Manager to lead and develop their Technical Support function. This role is ideal for a service-driven leader with a strong ITIL Service Management background proven Incident Management expertise and ideally a knowledge of networking.

You will lead technical support-focused shift teams, own major incident processes, and act as a key bridge between technical teams and senior stakeholders.

Key Responsibilities
  • Lead, mentor, and develop Technical Support/Service Desk teams
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