Technical Sales & Projects Engineer

At Austin Heating & Cooling we’ve been building trusted relationships and delivering high-quality commercial heating solutions for decades. Now, we’re looking for a skilled and motivated Technical Sales & Project Engineer to help drive the next stage of our growth within Norfolk and Suffolk and the wider area.

About the Role

Reporting directly to the Branch Manager, you’ll play a key role in supporting our sales and management teams to deliver on our development strategy. You’ll act as our technical sales presence in the region – generating new business, designing commercial heating systems, nurturing existing client relationships, and ensuring projects run smoothly from enquiry to completion.

Your day-to-day work will include:

* Developing new and existing business sales opportunities across installation, service, and maintenance agreements

* Building strong customer relationships, advising on system design, and selecting the right equipment for their needs

* Managing the full project lifecycle – from initial enquiry, thorough design stages thorough to final handover

* Coordinating with engineers, sub-contractors, and colleagues to ensure efficient, high-quality delivery

* Monitoring quality, profitability, and customer satisfaction at every stage

What We’re Looking For

* Hands-on experience in commercial gas and heating disciplines holding relevant tickets

* Experience in a technical sales role or similar position within the sector.

* A flexible, self-motivated approach and a genuine passion for customer satisfaction

* Proven sales and project management experience

* Strong communication skills and the ability to build trusted business relationships at all levels

* Excellent technical knowledge of Natural Gas, LPG, Oil and Renewables.

* Competent IT skills (Mac and PC – Word, Excel); CAD experience is a bonus

* A solid understanding of Health & Safety within the construction industry

* Strong time management and multitasking abilities

* A full, clean UK driving licence

Why Join Austin Heating & Cooling?

We don’t just see our employees as part of the team – we see them as part of the family. When you join us, you’ll be joining a company that’s committed to your growth and development.

Here’s what you can expect:

* Competitive base salary with bonus incentive scheme

* Enhanced annual leave based on length of service

* Purchase of leave scheme

* Salary sacrifice pension scheme

* Company Vehicle provision

* Ongoing training and development to help you grow in your career

* Annual occupational health checks

* Option to receive Winter flu vaccination voucher

* A supportive, friendly team that values your contribution.

* The rewards of working for a family owned, Private Company where we value all our employees as key players in our business.

* Group Private Healthcare Option