Head of Service

HC-One – Head of Service (North Shields, England)

Full‑time position: 36 hours per week with flexible scheduling, including alternate weekend work.

As Head of Service, you will oversee the preparation and delivery of nutritious meals for residents, manage kitchen operations, maintain food safety and hygiene standards, handle inventory, temperature control, equipment training and cleaning. Your primary focus is resident well‑being and kindness in every aspect of care.

• Kitchen experience and strong knowledge of the Food Safety Act 1990, Health and Safety at Work Act 1974, RIDDOR and COSHH regulations.

• Excellent record‑keeping and organisational skills.

• Ability to follow recipes and support staff in food preparation.

• Genuine compassion and kindness when communicating with residents and colleagues.

• Paid Enhanced DBS/PVG
• Free uniform
• Nutritious meal provided for shifts of eight hours or more
• Company pension scheme
• 28 days annual leave (inclusive of bank holidays)
• Group life assurance cover
• Award‑winning learning and development; support to achieve qualifications
• GP online service for you and children under 16
• Colleague discounts – over 1,600 high‑street discounts
• Well‑being: free Employee Assistance Programme (24/7 support)
• Recognition schemes: “Kindness in Care” and Long Service Awards
• Referral scheme up to £1,000 per referral (role dependent)

Full training is provided. We commit to a quick turnaround from offer to your start date.