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HR Coordinator

Job in North Tyneside, Tyne and Wear, England, UK
Listing for: Punch Pubs & Co
Full Time position
Listed on 2026-01-01
Job specializations:
  • HR/Recruitment
    Employee Relations, Talent Manager
Job Description & How to Apply Below

At Punch Pubs we’re aiming to be the 5
* pub company. We want to create a world class team where every employee embodies the essence of 5
* Partnership, supporting our brilliant Pubs. We strive to attract, develop and retain exceptional talent, ensuring each individual experiences growth, recognition and fulfilment in their roles.

As a HR Co-ordinator
, my core purpose is to provide essential HR administrative and coordination support across various initiatives, helping the wider People team deliver a seamless and engaging employee experience.

What You’ll Get In Return
  • 6 month contract
  • competitive salary
  • company pension
  • 25 annual holiday days (pro‑rated)
  • option to buy and sell holidays
  • free pay‑day drinks
  • retail & leisure discount scheme
  • pub discount scheme
  • health & wellbeing suite
  • and much more…
Accountabilities
  • Generalist HR Support – Provide day‑to‑day HR administrative support, acting as a first point of contact for routine people‑related queries.
  • Recruitment & Onboarding – Coordinate end‑to‑end recruitment activities and ensure a 5
    * selection experience for applicants across all levels.
  • Employee Relations Support – Support documentation and scheduling for ER processes such as investigations, disciplinary and grievance meetings.
  • Engagement & Culture – Help deliver employee engagement surveys and support teams in interpreting feedback.
  • HR Projects & Initiatives – Assist with HR projects and contribute ideas to improve processes and systems.
  • Organisational Support – Provide administrative support in reviewing team structures and roles.
  • Policy & Compliance – Help maintain and update HR policies and ensure consistent application across the business.
  • Learning & Development – Support central L&D activities, coordinate training sessions, and assist with apprenticeship programmes.
  • HR Systems & Reporting – Maintain HR systems and prepare regular and ad‑hoc reports.
  • Reward & Benefits – Assist with the administration of employee benefits and support annual pay review processes.
Technical Skills
  • Previous experience in an HR support or administrative role, ideally within hospitality or retail.
  • Strong communication and interpersonal skills with a people‑first approach.
  • Good understanding of HR processes and employment legislation.
  • Organised, detail‑oriented, and able to manage multiple tasks.
  • Comfortable using HR systems and handling confidential information.
  • CIPD Level 3 or working towards it (desirable but not essential).
Key Stakeholders
  • Senior HR Business Partner (Line Manager)
  • Head of People
  • Heads of Department
  • Learning & Development

We believe in thriving together, doing well by doing good, pride in our stride, and delighting every guest. We’re passionate about hospitality and dedicated to creating exceptional guest experiences that matter. Working together to grow successful pubs, we provide unwavering support that empowers our Publicans and Management Partners to do their best work, ensuring the happiness of every guest.

Interested? Apply now!

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