Customer Account Manager

Your new company
A well-established UK-based manufacturer is seeking a Customer Account Manager to join its growing Projects team.
They are looking to appoint a proactive, detail-oriented individual who can lead the successful delivery of key projects across the hospitality, healthcare, and leisure sectors, many of which are Blue Chip / International Clients.
Your new role
As Project Manager, you will be the key liaison between clients, designers, suppliers, and internal teams. You'll manage the full project lifecycle-from technical design reviews and site surveys to installation and post-project evaluation-ensuring timely delivery, budget control, and client satisfaction.
Key Responsibilities

• Collaborate with designers to confirm technical specifications and ensure accurate quoting.
• Develop and manage project timelines
• Conduct site surveys and attend key meetings throughout the project lifecycle.
• Coordinate with suppliers and internal teams to meet production and delivery milestones.
• Oversee quality control and manage any remedial actions.
• Support sales with bespoke pricing and client proposals.
• Lead post-project reviews to capture lessons learned and drive continuous improvement.
• Business development
• Support client visits and relationship management.
• Follow up on business development leads in collaboration with the sales team.

What you'll need to succeed

• Proven experience in project management, ideally within a manufacturing / fit-out environment
• Strong communication and organisational skills.
• Proficient in project management tools and CRM systems.
• Comfortable with site visits and client-facing responsibilities.
• A proactive, solutions-driven mindset.
• ACCESS TO OWN TRANSPORT IS ESSENTIAL

What you'll get in return

• Join a respected and growing company with a strong reputation in the industry.
• Work on exciting, high-profile projects.
• Enjoy a collaborative and supportive team culture.
• Competitive salary and benefits package to include a 4.5 day working week.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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