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HelpDesk/Support Customer Service Rep Customer Success Mgr./ CSM

Nights Customer Care Leader – Fraud Ops

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: Barclays
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading financial institution seeks a Customer Care Leader in Northampton to oversee a team of fraud experts. You will foster a culture of excellent customer service, ensuring the team's performance while implementing an omni-channel approach to customer care. Ideal candidates will have proven leadership skills, an understanding of service delivery, and strong communication abilities. This role will involve working nights and only one day onsite each month, making it ideal for self-starters committed to customer satisfaction.
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