Service Transition Analyst

Job Description Service Transition Analyst Northampton (4 days on-site)

To 47000

Excellent benefits
- Bonus Pension 12% and more

Are you passionate about delivering seamless IT service transitions in a fast-paced collaborative environment

Were working with one of the UKs most respected and successful businesses a market-leading organisation known for its people-first culture innovation and long-term stability. This is an excellent opportunity to play a key role in their ongoing digital transformation journey.

As a Service Transition Analyst youll be the bridge between project delivery and operational support ensuring that new and enhanced services are transitioned smoothly into the live environment protecting service quality and keeping stakeholders aligned every step of the way.

• Managing the transition of new and changed IT services into live operation
• Coordinating multiple technical and business teams to ensure service readiness
• Aligning stakeholders around scope timelines and acceptance criteria
• Identifying and mitigating risks to ensure seamless go-lives
• Championing ITIL best practices and continuous improvement

• Strong background in Service Design / Service Transition
• Excellent process documentation and facilitation skills
• Ability to influence and coordinate across teams without direct authority
• Solid understanding of ITIL principles (certification desirable)
• Familiarity with Agile and Project Management methodologies
• Great communication skills with the confidence to engage senior stakeholders
• Pragmatic proactive and solution-focused

Join a stable industry-leading organisation where IT plays a central role

Be part of a collaborative forward-thinking team driving digital change

Enjoy a flexible working model (4 days on-site in Northampton)

Competitive salary and benefits

If youre an experienced Service Transition professional looking for your next challenge in a supportive and high-performing environment wed love to hear from you.

Apply now or drop me a message to discuss in more detail.

IC

• Debugging
• Computer Networking
• Connect Wise
• PKI
• Power Shell
• Windows
• C#
• Automotive Diagnostics
• Medical Imaging
• Azure
• Technical Support
• Troubleshooting

Employment Type:

Full-Time

Experience:

years

Vacancy: 1