Hardware Break​/Fix Field Computer Engineer - Northampton

Hardware Break/Fix Field Computer Engineer - Northampton

Job Title: Break/Fix Engineer (L2)
Location: Northampton (Field-Based)
Contract Duration: Until December 19 th Working Hours: Monday-Friday, 08:30-17:00
Day Rate: £200 per day (Inside IR35, via umbrella)
Expenses: Mileage and parking claimable

Overview

We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Northampton area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops
, including component replacement and hardware-level troubleshooting. HP/Lenovo SQ training is desirable but not essential.

Key Responsibilities

• Attend customer sites to perform laptop and desktop break/fix activities
• Conduct hardware diagnostics, component swaps, repairs, and full reassembly
• Work to vendor guidelines for HP and Lenovo hardware
• Use a mobile service app to:
  • Manage, update, and close tickets
  • Check in/out parts and return unused components daily
• Perform tasks such as BIOS updates and device branding as required
• Maintain safe working practices and escalate issues through the appropriate support channels
• Deliver professional onsite customer service

Requirements

• Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred)
• Ability to carry out break/fix repairs confidently and independently
• Previous field engineering experience essential
• Own vehicle and basic tools
• Strong time-management and organisational skills
• Flexibility to work across multiple customer sites

Desirable Skills

• Familiarity with ticketing systems and mobile service apps
• HP or Lenovo SQ certification (advantageous but not required)