Landscape Contracts Manager
Listed on 2026-01-02
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Management
Operations Manager
We have an exciting opportunity to join one of the countries largest landscape businessess.
You will be responsible for managing the day to day running of Soft landscape projects, delivering public open space areas to deadlines. You will have a very positive outlook and calm approach to exciting challenges. You will encourage, empower and lead your team, creating a good, effective and happy working environment. Ensuring a safe work place for your staff members will be crucial.
Encompassing contract performance while maintaining and improving client relationships. You will have responsibility for delivering on financial performance and take ownership of the contracts. You will be keen to constantly analyse and improve your schemes and deliver above expectations to the client.
Manage the installations of public open spaces and all soft landscaping to specification and budget, meeting the customers’ requirements and deadlines and exceeding expectations.
To utilise best, most economic and effective work practices. Identify and execute opportunities for additional works.
Proactively manage your team in all areas of the delivery of our clients sales areas.
Manage and plan work schedules for staff in line with clients deadline.
Identify areas of the contracts to improve performance.
RelationshipsEstablish and maintain excellent client relationships.
Act as an ambassador for the company.
Be prepared at Pre-Start and Progress Meetings with clients.
Be approachable and responsive to the needs of your staff and minimise conflict.
Communicate effectively and confidently both on a one-to-one basis and in groups.
Develop team work by effective communication and regular meeting.
Have a good knowledge of the clients and your teams requirements.
Customer/Client CareTo create a positive impression with clients, presenting a professional and proactive attitude.
To build strong, long term relationships with customers to ensure repeat and follow-on work.
To actively seek out new business and assess prospective contracts, passing information to the Business Development team as requested.
People ManagementManage the performance of all contract staff and assist in development. Give all members of your staff the opportunity to discuss their work, problems and aspirations encouraging progression.
Recruitment and selection of all contract staff according to Company procedure.
Manage any employee relations issues, utilising support from HR, within the parameters of Company policies.
Create and manage a contract specific training plan and keep training records.
Manage the payroll inputting process to ensure timely and accurate payment to staff.
Adhere to HR processes and procedures, including managing the use of the HR Software System such as timely updating of the system with starters/leavers details.
Ensure the various pre-employment and annual checks are completed according to requests from central functions.
Quality, Health & SafetyUnderstand the law relating to Health & Safety and understand and implement the company’s Health & Safety policy.
To create, understand and implement risk assessments and COSSH.
Understand and work to agreed company procedures, in particular, operating within the Company quality system.
To be able to select the right machine for the purpose, understand the maintenance required and have systems in place to ensure maintenance takes place.
Show a rigorous concern for the security of company buildings, vehicles, machinery and material.
Ensure that all members of staff behave in a professional manner: wear the correct corporate clothing, keep vehicles and machinery clean and well maintained and that sites are kept clean and tidy at all time.
Create and keep up to date asset records.
Financial ManagementUnderstand and operate within the company’s financial procedures.
Regularly monitor progress and review cost and expenditure to ensure that programmes/budgets are met.
Manage projects according to budget.
Complete end of month financial performance sheets for submission to the General Manager.
Track and solve any issues with regard to over expenditure and threats to…
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