Group Care Operations Manager

This range is provided by Rochmills Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Are you currently a Regional Manager/Operations Manager or Area Manager in the Care Sector? Hampton Healthcare is an award winning and leading provider of residential and nursing care for the elderly in the region with Burlington Court, in Northampton, boasting an “Outstanding” CQC rating since 2016 and “Good” across the rest of the Group. We pride ourselves on internal and external customer service, prioritising care for our work family as much as our resident family.

As a family‑run business operating three well‑established and reputable care homes, owing to our success we are undergoing an expansion plan with a fourth home under construction (completion in December 2026) and a fifth in planning stage. We are looking for a strategic and experienced Group Care Operations Manager to join our dynamic team.

• Provide leadership and support to our Home Managers across all sites.
• Ensure the highest standards of care, safety, and well‑being for all residents.
• Drive continuous improvement in care quality, staff development, and regulatory compliance (CQC).
• Monitor and improve financial performance and occupancy levels at each home.
• Oversee operational efficiency, staffing, and service delivery.
• Lead strategic development as the group expands to new sites.
• Positively represent the group in external relationships with local authorities, healthcare professionals, and regulators.
• Maintain and build on the family values that are central to our care philosophy.

• Previous experience in multi‑site care home management, preferably multi‑site.
• Deep understanding of the UK care sector and CQC regulations.
• Strong leadership, people management, and interpersonal skills.
• A passion for delivering person‑centred care.
• Commercial awareness and experience managing budgets and performance KPIs.
• A values‑driven approach with the ability to balance quality care with operational efficiency and risk minimisation.

• A rare opportunity to shape the future of a growing care group.
• A collaborative, family‑run working culture.
• Company Car/Private healthcare/Bonus/Extra days of annual leave/Laptop/Telephone.
• Potential for further progression as the group expands.

If you are interested in this role, please send your application with your CV.

• Director

• Full‑time

• Management and Manufacturing
• Public Safety