Local Business Manager

Local Business Manager

Join to apply for the Local Business Manager role at Metro Bank (UK)

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long‑standing relationships. We also value work‑life balance, so most of our roles offer hybrid working opportunities where possible.

• Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio
• Working internally with colleagues to provide amazing support and services for our business customers
• Organising fantastic events for both new and existing customers, giving local businesses the opportunity to network with each other and learn what Metro Bank has to offer
• Supporting your team with an eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk
• Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers

• Passionate about providing unparalleled levels of service and convenience for customers
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Able to work and learn quickly in a fast‑paced, fun and dynamic environment
• Care about doing a great job and exceeding expectations with the quality of what you do
• Have up‑to‑date knowledge of the businesses in your local area – knowing who’s who, the movers and shakers and all that is going on
• Coach and inspire your colleagues in store so that they understand business banking and give our customers amazing service

• Competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts
• Training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions)
• Hybrid working opportunities built around your role and home life where possible

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industries:
  Banking
• Location:
  
  Northampton, England, United Kingdom

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?

Good luck!