Commercial Sales Coordinator

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Be at the Heart of Our New Commercial Venture! City Plumbing is the UK's leading name in domestic plumbing and heating, but we aren't stopping there. We are currently launching a dedicated Non-Residential (Commercial) division, and we are recruiting for a motivated Commercial Sales Coordinator to help orchestrate our growth.

As a Commercial Sales Coordinator, your mission is to identify, engage, and organise new business opportunities. You will be the central hub of the sales process – using market insights to find prospects and professional outreach to turn them into loyal customers.

• Strategic Lead Generation:
  Utilise industry tools to identify new construction projects and high-value commercial prospects.
• Outbound Engagement:
  Reach out to potential new clients and lapsed accounts to introduce the Commercial and City Plumbing proposition.
• Account Coordination:
  Qualify leads and coordinate with Senior Account Managers to ensure a seamless handover for site visits and quotes.
• Database Management:
  Maintain an accurate CRM system, ensuring our sales pipeline is organised and up to date.
• Sales Recovery:
  Analyse customer spending patterns to re-engage with "lost" accounts through targeted offers and service updates.
• Cross-Functional Support:
  Work alongside the wider commercial team to help execute sales campaigns and meet monthly growth targets.

You’ll live and breathe our customer-first ethos, with a proactive and can-do approach. You’ll enjoy working collaboratively with our brand new Commercial at City Plumbing team and you’ll be committed to acting with integrity and honesty in everything you do.

As a proactive communicator, you are confident on the phone and possess a natural ability to build lasting rapport with site managers, contractors, and procurement teams. Your organised mindset allows you to thrive in fast-paced environments, where you take pride in managing a robust pipeline of leads and prioritising tasks with precision. Bringing a distinct sales flair, you likely have a background in internal sales, business development, or customer service, fueled by a genuine love for the "thrill of the win."

A strong industry interest in the plumbing, heating, or construction sectors is a significant advantage, but an eager willingness to learn and master our field is essential for success in this role.

From boilers to bathroom suites, tubes to towel rails and everything in between, City Plumbing has all the products our customers need, and we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to fit our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Entry level

Full-time

Sales and Management

Administrative and Support Services

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