Car Service Bookings Advisor

Car Service Bookings Advisor – Dealership

Norwich, Up to £35,000 OTE, Full-time | Permanent | Monday–Friday (8am–6pm) + 1 in 4 Saturdays

Join a busy car dealership service department in Norwich as a Car Service Bookings Advisor. You’ll be the first point of contact for customers, arranging service appointments, upselling car care products, and ensuring a smooth dealership experience.

• Manage car service bookings via inbound and outbound calls
• Upsell additional service, repair, and maintenance products
• Prepare and file job cards for the service department
• Provide excellent customer service to all dealership visitors
• Support the service team with admin tasks and scheduling

• Experience as a Service Advisor, Bookings Advisor, or similar role in a car dealership
• Strong customer service and sales/upselling skills
• Confident communicator with attention to detail
• IT literate (Microsoft packages)
• Motor trade or dealership experience preferred

• £25k basic, £35k OTE with upsell opportunities
• Training and career development within a main dealership
• Supportive team environment
• Employee benefits and progression opportunities

Apply today to join a leading car dealership service team in Norwich as a Service Bookings Advisor!