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Night Emergency Call Handler - Hybrid
Job in
Norwich, Norfolk County, NR3, England, UK
Listed on 2026-01-12
Listing for:
Appello UK
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A community service organization is seeking an Emergency Call Handler for nights to support vulnerable clients. Working 35 hours per week, you will communicate empathetically with distressed callers, providing reassurance and assistance when needed. Ideal candidates should have a year's experience in a call-center, be committed to training, and possess strong communication skills. The role offers hybrid working, flexible hours, and various employee perks including extensive holiday and pension schemes.
Start date:
02 February 2026.
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