Public Sector IT Service Desk Pro

A leading service provider in the UK is seeking a Service Desk Analyst to be the first point of contact for all users on their Official platform. The role involves providing high levels of customer service and support for various devices, including laptops and smartphones. Key responsibilities include incident tracking, service request processing, and collaboration across the IT Team. Candidates must have a passion for service and experience in a Service Desk environment, along with strong problem-solving skills.
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