Client Development & Account Manager

KT & Coe are privileged to be working closely with this organisation as we support them in securing their next Client Development & Account Manager.

We are seeking a commercially driven, technically confident Client Development & Account Manager to strengthen relationships with our clients, drive revenue growth, and ensure exceptional contract delivery.

This is a high-impact role for someone who brings credibility, professionalism, and a genuine passion for delivering value across the sector.

Drive Sales & Growth

• Achieve agreed sales targets across existing and new accounts.

• Identify and secure new client partnerships

• Prepare compelling proposals, bids, and presentations that clearly demonstrate value.

Oversee Contract Performance

• Ensure all client contracts meet or exceed commitments, order values, and KPIs.

• Collaborate with internal operational teams to maintain consistent service delivery.

• Identify risks or performance gaps and drive corrective actions.

Build Strong Client Relationships

• Develop long-term relationships with key decision-makers and influencers.

• Maintain regular communication to understand client needs and opportunities.

• Expand networks by engaging with new prospective clients and partners.

Deliver Outstanding Client Service

• Respond promptly and professionally to client enquiries.

• Act as the trusted point of contact for all client issues and escalations.

• Champion the client voice within the organisation.

• Collaborate with colleagues across operations, finance, marketing, and leadership.

Skills & Experience

• Proven experience delivering sales targets and developing successful client relationships.

• Experience managing contracts and performance KPIs.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to collaborate across teams and influence stakeholders.

• High levels of credibility and gravitas with diverse client groups.

• Proactive problem-solving and solutions-focused mindset.