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Part Time Call Centre Advisor

Job in Norwich, Norfolk County, NR3, England, UK
Listing for: Anglian Home Improvements
Part Time position
Listed on 2026-01-11
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 666 GBP Monthly GBP 666.00 MONTH
Job Description & How to Apply Below

We’re looking for people, to work part time, who can have great conversations over the phone and on-line. Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with current or interested parties, and your role as a Call Centre Advisor is to turn those conversations into leads for our sales team.

The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.

Responsibilities
  • Calling prospective customers at their request or speaking with them on‑line
  • Listen to what our customers want and walk them through our product ranges
  • Securing an appointment for our sales team to meet our customer and complete the sale
  • Meeting set targets through your product knowledge and excellent customer service
Qualifications
  • Skills in telesales, retail, estate agency or customer service desirable
  • Basic IT skills
  • Ability to work in a team and follow direction
  • Being self motivated
Rewards
  • Competitive salary and performance related bonus up to an extra £8k per annum or £666 each month (pro rata)
  • 31 days holiday, increasing to 33 days after 2 year’s service (pro ratae)
  • Well‑being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on‑line fitness classes
  • Frequent internal Call Centre incentives and rewards
  • Paid time off annually to volunteer
  • A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
  • Break out games room

Our Company is committed to monitoring & aligning its Policies with up‑to‑date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

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