Key Account Manager Services Manager

Contract / Key Account Manager

Location :
Midlands (Milton Keynes Derby corridor)

Salary : car or allowance benefits

Company :
Trinity Fire & Security (part of PTSG Premier Technical Services Group)

At Trinity Fire & Security we dont just maintain fire systems we protect people businesses and reputations.

We’re looking for a hands‑on Contract / Key Account Manager to take charge of several high‑profile multi‑million‑pound customers. You’ll be the vital link between our clients and our operational teams making sure our fire alarm service inspection and installation contracts run like clockwork.

This isn’t a desk‑based account management role. You’ll be out meeting clients, solving problems, making things happen and ensuring every SLA and KPI is hit if not exceeded.

• Own the full lifecycle of major service contracts from mobilisation to delivery and renewals.
• Build trusted long‑term partnership with a key client.
• Oversee planning service and operations to ensure consistent performance and profitability.
• Monitor SLAs and KPIs, resolve issues quickly and identify improvement opportunities.
• Support technical teams on‑site and ensure compliance with BS5839 and relevant standards.
• Attend client meetings across the UK typically 12 days per week of travel.

You might already be a Contract Manager or Key Account Manager or perhaps a Service Manager or Engineering Supervisor ready to take the next step. You’ll have :

• Knowledge of fire alarm systems and BS5839 standards.
• A proactive problem‑solving mindset and a customer‑first attitude.
• Confidence in managing high‑value contracts and multiple stakeholders.
• A full UK driving licence and willingness to travel when needed.

• Company car or car allowance
• 23 days holiday bank holidays
• Pension life assurance and employee assistance programme
• Real career growth within one of the UK’s fastest‑growing safety service providers
• Join a business where no two days are the same where your ideas matter and where you’ll genuinely see the results of your work.

Employment Type

:
Full Time

Experience : years

Vacancy : 1

Yearly Salary : 40000 - 55000