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Head of Customer Service Service Excellence
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2025-12-20
Listing for:
Global Fire & Security
Full Time
position Listed on 2025-12-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
A leading fire and security solutions provider is seeking a Head of Customer Service based in Nottingham. The role involves driving operational performance, providing service excellence in a contact center, and building a high-performance culture within the team. Ideal candidates will have proven experience in customer service management and strong financial acumen. You will be responsible for leading the team’s service delivery while ensuring improvement in productivity and customer satisfaction.
Competitive salary and various perks offered.
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