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Customer Service Rep Bilingual

Hybrid Complaints & Customer Experience Specialist

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: MTVH
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A housing association in Nottingham is seeking a Complaint Specialist to address complex complaints and enquiries. You will engage directly with senior executives and external stakeholders while collaborating with the Customer Care Team for satisfactory resolutions. Ideal candidates are experienced in resolving disputes with strong organisational and communication skills.

This role offers hybrid working possibilities and a comprehensive benefits package, including enhanced pension contributions and generous annual leave.
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