Treatment Coordinator; TCO

Treatment Coordinator
-Sherwood Dental Care

Join Our Team as an Experienced Treatment Coordinator and play a central role in delivering exceptional patient journeys here at Sherwood Dental Care!

Sherwood Dental Care is a well-established, 8 surgery multi-disciplinary dental practice located in Nottingham. We specialise in a wide range of dental treatments, including Implants, Endodontics, Periodontics, Restorative, Orthodontics, and Dentures. We are now looking for an experienced Treatment Coordinator (TCO) to join our team on a Fixed-Term, part-time basis for a 12-month maternity cover.

• You will work alongside our dedicated dentist 3 days per week
• Position Type:
  Fixed-Term, Part-Time (Some flexibility around start and finish times)
• Hours:
  
  Wednesday, Thursday and Friday, 25.5 hours per week
• Working 8:15- 17:00 on Wednesday, 10:00-19:00 on Thursday, and 8:15- 16:00 on Fridays.
• As a TCO you will have your own office for the 3 days

• Company-paid annual registrations
• Pension plan to help secure your future
• Annual appraisals to support your career growth
• On-site staff parking for convenience
• Uniform provided
• Team-building events and social outings

As an experienced Treatment Coordinator, you will play a crucial role in ensuring an outstanding patient experience. Your responsibilities will include:

• Welcoming patients and conducting initial consultations
• Assisting clinicians with treatment planning and guiding patients through their care journey
• Helping patients prioritise their treatment plans, including scheduling and managing payment options
• Conducting detailed consultations to explain treatment plans and options clearly to patients
• Managing patient appointments and follow-up consultations
• Communicating with third-party financing companies to facilitate patient finance plans
• Managing patient referrals and maintaining accurate records
• Handling patient inquiries via phone, email, and online platforms
• Managing social media and marketing efforts for the practice

We are looking for a personable and proactive individual who thrives in a customer-facing role. Ideal candidates will have:

• Proven experience in a Treatment Coordinator or similar dental role
• GDC qualified with nursing experience
• Excellent communication and organisational skills
• Strong customer focus and the ability to build relationships with patients
• Experience in using Microsoft Outlook, Word, Excel, and dental practice management software
• Ability to work both independently and as part of a collaborative team
• Strong attention to detail and the ability to prioritise workloads effectively
• Experience with Itero, CBCT Scanner but not essential

If you are an experienced Treatment Coordinator looking for a role in a supportive and forward-thinking dental practice, we would love to hear from you!

Press "apply" or contact Vicky in our recruitment team vic for more information. We look forward to receiving your application and welcoming you to our team!