Business Analyst​/Delivery Lead – Salesforce ISV App

Business Analyst/Delivery Lead – Salesforce ISV App

Join to apply for the Business Analyst/Delivery Lead – Salesforce ISV App role at LSEG

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open‑access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference.

Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

We are seeking a dynamic and thorough Business Analyst with Delivery Lead
/
Scrum Master capabilities to join our team working on a Salesforce ISV partner application –
World Check Customer Risk Screener
. This blended role is ideal for someone who thrives at the intersection of business analysis, agile delivery, and technical integration, particularly within the Salesforce ecosystem. You will play a key role in bridging business needs with technical execution, ensuring smooth API integrations, partner collaboration, and agile delivery of features that improve customer risk screening capabilities. This is an excellent opportunity to work on a high-impact Salesforce ISV app used by global clients.

• Collaborate with stakeholders to capture, document, and refine business requirements for improvements to the World Check Customer Risk Screener app.
• Translate business needs into clear user stories, acceptance criteria, and process flows.
• Analyse and document API integration requirements between Salesforce and external systems.
• Work closely with Salesforce developers, architects, QA and partner teams to ensure technical feasibility and ensure solutions align with standard process.
• Work closely with stakeholders to ensure compliance with Salesforce ISV standards and security protocols.
• Maintain public documentation.

• Facilitate agile ceremonies including sprint planning, daily stand‑ups, retrospectives, and reviews.
• Remove blockers and develop a culture of continuous improvement within the delivery team.
• Track sprint progress, manage Jira boards, and ensure timely delivery of features.
• Liaise with Product Managers and Partnership Managers to coordinate roadmap alignment, feature releases, and integration…