IT Support Technician

Salary

Please state your expectations within your application

Contract

Full Time, 42 hours a week

Location

The Nigel Doughty Academy, Nottingham, NG2 7SR

Working Arrangements

On site

Closing Date For Applications

9th January 2026

The Perks of the Job

• Opportunity to access tickets for events at The City Ground.
• Employee Assistance Programme.
• Access to high street and gym discounts.
• Discount within our Club shop.
• Free on-site parking.

Key Tasks and Responsibilities

• Provide a fast, friendly, and highly reliable first point of contact for all IT needs at the Training Ground, ensuring First Team operations run without disruption.
• Support First Team operations during early mornings, evenings, weekends, travel periods, and in fast-changing scenarios where adaptability is essential.
• Provide a visible presence during training hours, ensuring staff receive proactive support before issues impact performance or preparation.
• Drive innovation and present new opportunities in IT which will enhance the day-to-day running of the sporting departments.
• Deliver hands‑on and remote support for Mac Books, mobile devices, CCTV and A/V equipment used daily by coaches, analysts, and players.
• Work with the Sporting and Facility departments on infrastructure projects requiring IT at the Training Ground.
• Escalate critical and high priority tickets to line and senior management.
• Proactively contribute to service and user improvement initiatives.
• Build and configure IT equipment.
• Accurately update IT asset database.
• Support the IT Manager with specific project work.
• Any other duties specified by your line manager.

Skills, Experience and Knowledge

• JAMF experience advantageous
• MacOS and IOS experience essential
• Previous Football experience advantageous

Forest For Everyone

At Nottingham Forest Football Club we are committed to creating an environment where differences are respected, individuality is celebrated, everyone feels valued, supported, and included. Our goal is to ensure every member of our team can be themselves, contribute fully, and reach their potential without barriers.

Our Commitment to Equality, Diversity, Inclusion and Mental Wellbeing

As an equal opportunities employer, we welcome applications from talented people of all backgrounds regardless of age, disability, gender identity or reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or any other characteristic protected by law.

We continue to develop policies and practices that promote equality, diversity, inclusion and mental wellbeing across our workforce. To help us measure progress and hold ourselves accountable, we ask all applicants to provide accurate diversity information during the recruitment process.

Disability Confident Committed Employer

We are proud to be a Disability Confident Committed employer, taking positive steps to attract, recruit, and support disabled people. As part of this commitment, we work hard to ensure our recruitment processes are fair, inclusive, and accessible to everyone. We are committed to offering interviews for disabled applicants who meet the essential criteria for a role and provide reasonable adjustments at every stage from the application process through to ongoing support in the workplace.

If you are likely to meet the definition of being a "disabled person" according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme. Please indicate this in your application form. The information you share with us about your health or disability will not be used in recruitment selections.

Our Commitment to Safeguarding

As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service ("DBS") check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment.

An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or…