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Principal D365 CE Consultant

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Shape IT Recruitment
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Job Description & How to Apply Below

We are partnering with a leading Microsoft Solutions Partner that is expanding its Dynamics 365 Customer Engagement (CE) practice and is seeking a Principal D365 CE Consultant to play a key leadership role in delivering enterprise-scale projects.

This is a senior, client-facing role for someone who enjoys owning solution design, leading delivery teams, and acting as a trusted advisor to customers. You will shape end-to-end solutions, guide project teams, and support the growth of the consulting practice.

Responsibilities
  • Lead end-to-end D365 CE implementations
  • Own solution design across core CE modules
  • Run discovery workshops and translate business needs into scalable solutions
  • Act as the senior technical and functional authority on projects
  • Mentor and support consultants and developers
  • Manage senior stakeholders and provide strategic guidance
  • Support pre-sales activities when required
Requirements
  • Strong hands-on experience with Dynamics 365 CE
  • Experience across modules such as Sales, Customer Service, Field Service, or Marketing
  • Proven track record delivering complex D365 CE implementations
  • Strong knowledge of the Power Platform (Power Apps, Power Automate, Dataverse)
  • Confident running workshops and presenting to senior stakeholders
  • Experience working in a Microsoft Partner or consultancy environment
Nice to Have
  • Microsoft certifications (MB-210, MB-220, MB-230 or similar)
  • Experience with Azure integrations
  • Previous experience in a Lead Consultant or Solution Architect role
How to Apply

If you’re a senior D365 CE professional ready to step into a leadership role, we’d love to hear from you.

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