IT Delivery and Support Technician

Contract Type: Permanent

Working Hours: 37 hours per week typically between the hours of 8am - 5pm

Worker Type: Hybrid Worker

Salary: Starting Salary is £28,598 (Level one) rising to £31,022 per annum (pro rata for part-time)

Location: Loxley House, Station Street, Nottingham. NG2 3NG

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

The role is an integral part of the team, responsible for guiding equipment procurement and actively contributing to the build, configuration, deployment, and maintenance of PCs, laptops, thin clients, mobile devices, telephony systems, and data networks.

The primary objective is to ensure that new IT hardware, software, and network installations, as well as projects and service requests, are delivered efficiently and in alignment with internal customer requirements.

Additionally, the role involves providing onsite support by troubleshooting device, software, and network issues within an enterprise environment.

• Proven hands-on experience in managing small to medium IT projects
  , including software and hardware upgrades, as well as office IT equipment relocations.
• Skilled in configuring, deploying, and troubleshooting client devices - such as desktops, laptops, tablets, and mobile devices - according to customer specifications.
• Proactive in identifying areas requiring maintenance and support
  , ensuring systems operate efficiently and reliably, and processes are fit for purpose.
• Experienced in administering Microsoft SCCM and Intune
  , leveraging these tools to manage hardware and software assets effectively.
• Strong ability to prioritise tasks and maintain up-to‑date workloads
  , while keeping customers informed on the status of requests and incidents.

You can find the job description for this post here .

At Nottingham City Council we believe that work is what you do, not where you do it. We offer various working arrangements, depending on the role, including hybrid work arrangements. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiriesplease contact Hannah Wood, Senior Technical Support Analyst, by email here

Closing Date: 23rd January 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre:

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