Catering Clerk

About the role

The Catering Clerk works within the Food Production department to ensure all meal and beverage orders for patients are accurately recorded using our electronic ordering system.

• Produce, print record catering supplies requested by wards using the catering software.
• Maintain accurate documentation and information for all catering supplies.
• Print patient meal orders documents twice a day and issue to relevant teams.
• Receive orders of additional food from wards, record and relay information to the Production team.
• Accurately record all food and drinks items issued to the Patients Meals Service.
• Input all food items, drink items & stock transfers issued to the Patients Meals Service into the catering software and other records.
• Produce reports using the catering software for the Catering team and management when required.
• Keep the catering software up to date with menu changes, products and costs.
• Use other software systems to report and record information.
• Carry out general administration duties for Food Production including taking orders over the phone, taking and passing on messages, managing stationery, printing documents & labels and photocopying.
• Answer the telephone in a courteous and helpful manner.
• Communicate with wards and departments notifying them of any changes to the service.
• Control the efficient and effective use of resources.
• Report any premises and equipment faults to line manager/supervisor.
• Maintain a safe working environment in relation to the office area.
• Maintain confidentiality when privy to sensitive information in the office.

• Proactive, hardworking and team-oriented.
• Experience with catering or food production software preferred.

We are one of the biggest employers in the city and play a leading role in research, education and innovation. We offer endless personal development opportunities and are committed to delivering world‑class healthcare. We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.